Privacy Policy

Last updated: 21 September 2026

About this policy

This policy explains how GoBright Services handles information provided through gobrightservices.com.au and enquiries about cleaning services. For privacy questions, contact info@gobrightservices.com.au.

Information collected and why

When you request a quote, we collect the details you provide, including your name, phone number, email address, suburb, property details, preferred date and cleaning requirements. If you send photos or further messages, those also form part of your enquiry. We use this information to respond, prepare quotes, arrange services, communicate changes and maintain related business records. Please avoid sending identity documents, health information or other sensitive details that are not needed for your enquiry.

Website and advertising information

This website uses Google Ads tagging for advertising measurement and remarketing. Google may receive technical information about visits and interactions, such as page URLs, device or browser information, IP addresses and cookie identifiers. This is separate from the contact details you enter in the quote form. See our Cookie Notice and how Google uses information from partner sites.

Service providers and sharing

The website is hosted by Hostinger and business email is provided through Google. These providers process information needed to operate the website, deliver enquiries and support communications. Information may also be shared where necessary to arrange your requested service or meet legal requirements. Providers may process information outside Australia under their own arrangements and privacy policies.

Storage and security

Enquiries and related records are handled through our website and business email systems. No internet transmission or storage system is completely secure. Please contact us if you have concerns about information you have sent or no longer need us to retain it; some records may need to be retained for service, accounting or legal purposes.

Access, corrections and concerns

You can ask what information GoBright holds about your enquiry, request corrections or deletion, or raise a privacy concern by emailing info@gobrightservices.com.au. We may need to verify your identity before providing or changing information. Tell us the details of your concern so we can investigate and respond.

External websites and changes

External sites have their own privacy practices. We may update this policy when our website or business processes change. The date above identifies this version.